Terms & Conditions

Terms and Conditions 2023

 All fees are payable in advance by Bank Transfer. If your child is an existing student, you will be notified before the start of the term of the term dates, and invoiced after booking. If you are trialling a class, we will invoice after the trial on a pro-rata basis. We reserve the right not to admit a student to a class where outstanding fees have not been paid. We also reserve the right to charge an administrative fee of £5.00 if we have to send parents a second 'outstanding fees' reminder.

We have a waiting list for most classes, so you will understand that a half-term's notice is required, in writing if a student intends to leave.

We do ask that parents notify us if their child is going to be absent from a class or lesson. We will inform parents of two consecutive absences of which we have not been notified.

Refunds are not available if your child has missed a class unless we have had to cancel the class. For private lessons, if a teacher is unavailable, we will either rearrange the lessons or refund the money. If a student is unable to attend it will only be rearranged at the teacher’s discretion and the availability of a space at the theatre which cannot always be guaranteed. In this instance, refunds are not available.

We reserve the right to ask any student to leave the school if their behaviour is disruptive or otherwise adversely affecting the progress of the class. We include use of a mobile phone during class time as disruptive behaviour unless it’s an emergency.

It is important that our students arrive in class on time, in comfortable clothing and the correct footwear, especially if taking Musical Theatre. When we are working towards scripted productions, students are expected to being their script with them to class and have their lines and part learnt.

A student may not leave a lesson when it is in progress unless by prior arrangement with the parent(s). Please ensure that your child is collected promptly at the end of each lesson. While we do our best to keep an eye on all students who have finished their classes, we cannot guarantee 100% supervision once the next class has started. It is recommended that you come inside the theatre building to collect them.

We do ask that parents notify us if their child is being collected by someone different.

We do ask that all students take great care in respect of Abbey Theatre property. We are fortunate we are able to rehearse and perform in a working theatre and certain rules must be adhered to. All students are requested to pay special attention to keeping the theatre clean and tidy, and to make sure they have left nothing behind. We do have a small amount of lost property, but we cannot accept responsibility for anything left behind once the classes have finished. A fire drill is performed each term.

If at any time you should wish to visit a class in progress, you may do so by prior arrangement. Please feel free to discuss with us any query or concerns you may have regarding the progress being made in class work or examinations.

All other payments e.g., for examinations should also be made by Bank Transfer. The full details will be emailed to you prior to the exam.

If any parent is going through a period of financial difficulty, we are always happy to try to help. Please contact us for a confidential chat to see if we can arrive at a mutual agreement. Please call Rosemarie Partridge on 01727 860217 or email Gail Traylen on admin@theatrix.co.uk who will be happy to talk to you.

Thank you and if you have any questions, please let us know.

Rosemarie Partridge

Principal